Describe the problem. Get the letter. Get your money back.
FightBack turns a plain-English complaint into a formal, legally-grounded demand letter in seconds — citing the right regulation and naming the right regulator.
First letter is free. No card required. UK, Ireland & EU airline compensation.
How it works
- 1
Describe what happened
Pick the category, name the company, write a couple of sentences about the dispute. No legal jargon required.
- 2
We cite the law for you
Our prompts encode UK 261, EU 261, the Housing Act 2004, the Consumer Rights Act 2015, Payment Services Regulations 2017 and more. Every letter names the right regulator and ombudsman.
- 3
Send it. Escalate if needed.
Copy or download the letter. We tell you exactly which ombudsman to escalate to if the company doesn't respond in time.
Categories we cover
- Airline delay or cancellationUK, IE & EUEU 261 / UK 261Read the guide →
- Landlord deposit disputeUK & IEHousing Act 2004 / Residential Tenancies ActsRead the guide →
- Bank or card fraudUK & IEPSR 2017 / PSD2Read the guide →
- Energy company overchargingUK & IEOfgem / CRURead the guide →
- Telecom or broadband billingUK & IEOfcom / ComRegRead the guide →
- Faulty goodsUK & IEConsumer Rights Act 2015 / 2022Read the guide →
Ready to fight back?
Your first letter is free. Most users finish in under two minutes.
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